Equipment Service & Support

Equipment Service & Support

Buying an Eskimo Joe’s slush machine is only the start as we provide a specialist service and support network to remedy any issues quickly, and to minimise any downtime or disruption to your business.  

Plus you can use our online self-serve help desk as routine issues can usually be easily identified or resolved. 

Expert telephone technical support gives you access to technical experts who can help provide fault-identification, issue-isolation and phone fixesidentify service call-out and part requirementsanswer routine cleaning and maintenance questions; plus how-to questions about fine tuning the placement and performance of your Eskimo Joe’s slush machine and the optimum preparation and handling of Eskimo Joe’s syrups 

Specialist equipment service support gives you access to our network of Specialist Service Technicians who deliver additional equipment service, trouble-shooting, and emergency breakdown options including: 

Available business days (excluding weekends and public or bank holidays) from 09.00 to 17.00 each day

To book service or support click here