Account FAQ's

ACCOUNT FAQ'S

How I do I redeem my coupon code?

If you have a coupon code you can apply this to your order this once you have clicked 'checkout' from your shopping cart.

Simply click on 'Add a discount' and enter your code into the box that appears and click 'Apply' to apply the discount to your order.

Discount FAQ

How do I view my reward point balance and/or redeem my reward points?

You can view your reward point balance and redeem any discounts you have available by clicking on the 'Eskimo Joe's Rewards' tab on the left hand side of the site.

Reward FAQ

How do I edit/delete my address or add a new address?

You can edit, delete or add a new address by clicking on your name when signed into our website then clicking on 'View Addresses'. 

Address FAQ1

You can then edit or delete an existing address or add a new address to your account.

Address FAQ2

What do I do if I have forgotten my password?

 All you need to do is click on 'forgot your password?' in the Eskimo Joe's customer login screen and we will send you an email to reset your password.

Password FAQ